Warranty and Care Information

Please read below before submitting a Warranty Claim

We are confident in the quality of your new home’s construction and are proud to offer you piece of mind through the 2/10 Home Warranty Program. Visit the website for a complete list of coverage.

And do not forget to protect your home through regular home maintenance. A well-maintained home will increase in value year after year and prevent minor problems from developing into major ones.

1 Year Builder’s Warranty

If you have a service request and have been in your home for less than 1-year, please fill out the form below, and someone from our office will contact you.

Name*
First Last
Community*
Lot Number
Address*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Phone*
Alternate Phone
Email*
Please describe in detail the item, location, and nature of service being requested. If you have more than one service request, list each request in the separate boxes below:
Service Request #1
Service Request #2
Service Request #3
Service Request #4
Service Request #5
Date
MM slash DD slash YYYY
File Upload (Multiple Files Can Be Uploaded)
Max. file size: 100 MB.
Have you or household family members returned from international travel within the last 14 days?*
- Yes
- No
Have you or household family members had close contact with or cared for someone diagnosed with COVID-19 within the last 14 days?*
- Yes
- No
Have you or household family members experienced any cold or flu-like symptoms in the last 14 days (fever, cough, sore throat, respiratory illness, difficulty breathing)*
- Yes
- No
By clicking below, I agree that I have answered all questions regarding COVID-19 to the best of my ability.*
- I Agree
I have read the Limited Warranty Agreement, 2-10 Home Buyers Guide & Caring for your home before submitting this claim.*
- Yes
- No
Email
This field is for validation purposes and should be left unchanged.

2-10 Warranty

If you have any service requests and are between the 2nd and 10th year, please go to the 2-10 Warranty website and follow the instructions.

2-10 Warranty

Request for Service

Before submitting a request, make sure it is a warrantable item and does not fall under homeowner maintenance. If your request is an emergency, please contact the appropriate trade as listed in your information received at closing.